Privacystatement
We respect the privacy of visitors to our website and our guests and ensure that the personal information you provide is treated confidentially. All personal data is processed in a manner that is in accordance with the requirements set out in the Personal Data Protection Act.
In this privacy statement we explain what data we collect, for what purposes and what your rights are. If you have any questions after reading our privacy statement and cookie policy, please contact us.
Who is the data controller?
Hestia Stoves Industries LLC
What data is kept
We strive to inform you correctly about our offer. We need some information from you for this, so that we can serve you optimally.
Purchase
When you buy a product from us, we process various data. This includes your name and address details, products, and preferences. This data is collected by us and stored in the software we use.
Form on the website
When you fill out a form on our website, the information you enter will be sent to us by e-mail. A copy of the form you submitted will always be sent to the email address you entered for your own administration. A copy of the submitted form will be kept online for backup.
Why is the data kept?
When processing your data, we adhere to the requirements set out in the General Personal Data Regulation (GDPR). There is therefore always a legal basis for the processing of your personal data.
Agreement
When you purchase a product from us, we need your personal data for the execution of the agreement between you and us. If you do not provide us with the required personal data, you cannot use our services.
Legal obligation
Processing some of your data is also necessary to comply with legal obligations.
Legitimate interest
We are always working to optimize and innovate our services. We therefore also use the personal data we obtain for analysis purposes and to adjust and improve our services.
Your personal data can also be used for our marketing communications, such as sending a newsletter. If you do not appreciate this, please let us know.
How long will the data be kept?
Your personal data will be retained for as long as necessary for the purposes described in this privacy statement, or to the extent necessary to comply with legal obligations and to settle (commercial) disputes.
Security of your data
We will take all appropriate technical and organizational measures to protect your personal data against loss or unlawful use.
Your rights
Access
You have the right to view your personal data upon written request. We are happy to answer any questions you may have.
Modify
You can request us in writing to rectify or supplement your personal data if you believe that the personal data we process is incorrect or incomplete.
To delete
You can request us to delete your personal data, unless we are legally obliged to store your personal data (e.g. for tax reasons).
Cookie Policy
Our website uses cookies and other technologies such as JavaScript. These are small, simple text files that your computer saves when you visit our website. When you visit our website, you automatically agree to the placing of cookies. You can also delete or block cookies, for this we refer to the explanation at the bottom of our cookie policy.
Because we want to guarantee your privacy and improve the user-friendliness of our website, we think it is important that you know how and why we use cookies.
Which cookies are used
Google Analytics
This website uses Google Analytics cookies. These cookies are used to map and analyze the use of the website, so that the quality and/or effectiveness of the website can be improved.
The website uses Google Analytics cookies in accordance with the manual drawn up by the Dutch Data Protection Authority. The information that Google collects is anonymized as much as possible, so your IP address is expressly not provided.
The information is stored by Google. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this.
Google AdWords
In addition to the Google Analytics cookies, this website also contains cookies for Google Adwords. These cookies are collected to create a profile of you, so that we can show you a suitable advertisement at a later time.
For more information about how Google may use your personal data, please refer to their privacy terms
Social media
On our website we offer links to various social platforms, so that you can connect to your own social media account. These links are marked with a logo and/or text link. When using the link, your internet browser establishes a direct connection to the servers of the relevant social media platform.
If you are logged in with your account on one of these social media platforms during your visit to our website and want to share our web content, this information will be linked to your social media account.
For more information about what these social media platforms do with the (personal) data that they process via any cookies, we refer to their own privacy statements. We have no influence on this.
Hotjar
This website uses Hotjar cookies. These cookies are used to map and analyze the use of the website, so that the quality and/or effectiveness of the website can be improved.
The website uses Hotjar cookies in accordance with GDPR legislation. A processing agreement has therefore been drawn up with Hotjar. This agreement contains agreements between us (as controller of personal data) and Hotjar (as processor of personal data).
The information that Hotjar collects is anonymized as much as possible, so your IP address is expressly not provided.
Functional cookies
Functional cookies are indispensable for the proper functioning of our website or to optimize ease of use, such as automatically entering your data in a form. No personal data is collected with functional cookies.
Embedded content
We use content from third parties on our website. This content comes from another source and is created using placed a code on our website. Examples of this are YouTube videos and Google Maps. These codes use cookies so that the content is presented correctly.
For more information about what third parties do with the information obtained, we refer to their own privacy statements.
How can you delete or block cookies
If you do not want cookies to be placed, you can adjust your browser settings. How you can adjust the settings varies per browser. Choose the browser you use below and follow the explanation for refusing or blocking cookies.
If you visit our website via different browsers, you must refuse or block cookies for each browser separately.
Google Chrome
Internet Explorer
Firefox
Safari
Opera
Finally
This website has been compiled with the utmost care. However, we are not liable for any direct or indirect damage that may arise from the use of the information provided. No rights or claims can therefore be derived in any way from the content of this website.
The privacy statement and cookie policy may be changed. We will indicate any changes on this page. We recommend that you consult this page regularly so that you are always aware of the contents of the applicable privacy statement and our cookie policy.